Flat monthly packages. Each plan includes a set number of qualification-call minutes. Upgrade or downgrade anytime from your dashboard. No usage surprises.
Need more minutes mid-month? Upgrade your plan anytime from your dashboard. Plans renew monthly. Cancel or change plans anytime.
Sub-client operational data stays in Frankfurt. GDPR-compliant by design.
Italian, German, English, French. Other European languages on request.
Connect your phone system, pick a voice, set your qualifying criteria. Go live.
Voxentra never sleeps. Every inbound enquiry gets a sub-second response.
Every minute Voxentra spends on an inbound call - from pickup to handoff or hangup - counts toward your monthly total. Warm-transferred calls only consume the qualification portion; once your team takes over, the clock stops.
You’ll get a heads-up from your dashboard as you approach your limit. Upgrade to a higher tier anytime - the change takes effect immediately and your next invoice reflects the new plan. No surprise overage charges.
Yes, anytime. No long-term contracts. Your plan stays active until the end of the current billing period, then either ends or drops to the new tier.
We run a native-speaker test call in your target languages before you commit. If the voice quality isn’t where you need it for your market, you don’t sign up. Fair test, no pressure.
Yes. Each sub-account on your dashboard represents one clinic, BPO desk, or phone number. Minutes pool across all of them on your plan. For multi-brand operations, contact us about Custom pricing.
Call recordings and transcripts are stored in EU infrastructure (Frankfurt). They’re accessible from your dashboard for review, training, and compliance. GDPR-compliant retention policies apply.
Change plans anytime from your dashboard. No commitment. No surprises.
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